Store Shift Leader

HAPPY DAVE’S Shift Leader will demonstrate all aspects of the Sales Associate role while providing leadership and completing minor management tasks. The Store Shift leader will be the primary point of contact for all Sales Associates for their respective shifts. You would be working and leading a team to ensure the store is providing our customers with Fun and Fast service.
  • Train / Mentor & Coach the Associates to maximize their potential and operate at a high level.
  • Deliver exceptional customer service. As the Store Shift Leader, you’ll have a direct influence on the customers’ impressions of the brand.
  • Work and be organized in a fast-paced environment and lead a team of 2-4 team members.
  • Directly responsible for accurately processing sales at the POS and adhering to all payment procedures.
  • Support the store in achieving the company goals and objectives set for their assigned store.
  • Responsible for all specified general store duties including merchandising, vendor relations, customer service, resolving disputes, complaints, cleaning, etc. on their assigned shift.
  • Ensures the facility is secure and safe, complying with all safety and environmental guidelines.
  • Complies with all company standards and procedures.
  • Reconciles reports for opening & closing shifts.
  • Work in a team environment.


  • Must possess good oral communication skills.
  • Ability to work flexible hours including daytime, evening, and/or nighttime store shifts.
  • The ability to follow directions and meet all the company policies and procedures associated with the efficient operation of the assigned store.
  • Must be able to perform principal duties of the job.
  • Physical condition necessary to lift up to fifty (50) pounds, ability to be on his/her feet for extended periods of time, ability to work in extreme, intermittent temperatures for extended periods of time. i.e. coolers, outside, kitchens, etc…
  • Ability to reach, bend, twist, stoop, kneel, grasp and move objects w/ hands, requiring eye-hand coordination during shift.


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