Assistant Carwash Manager

HAPPY DAVE’S Assistant Carwash Manager key role is to support the Carwash Manager in leading the site to obtain customer satisfaction and retention, and team member satisfaction and retention while giving our customers a HAPPY and memorable experience. This includes leading the team to explaining our carwash options, benefits, preparing and loading their cars in our carwash, and assisting customers with self-cleaning options. You will be a part of our high energy outdoor team providing our customers with a Clean, Fun, and Fast experience.
RESPONSIBILITIES:
  • Work in a Team Environment.
  • Assist the Manager to direct business functions on site, including goals and sales attainment.
  • Deliver exceptional customer service. As the Carwash Specialist, you’ll have a direct influence on the success of the carwash and customer’s impression of the brand.
  • Maintain relationships with customers, improve service, ensure sustainability, and meet business objectives through a community focus.
  • Lead by example and showcase the standard for customer service, quality, and cleanliness.
  • Continuously train the team on products, services, promotions and/or operational initiatives.
  • Help implement policies, monitoring, and motivating staff, and showcase a passion for developing the teams.
  • Ensure all opening and closing procedures are followed.
  • Perform preventative maintenance, troubleshoot, and complete general repairs on wash equipment.
  • Complies with all company standards and procedures.

POSITION QUALIFICATIONS:

  • Must possess good oral communication skills and have an outgoing personality with strong people and listening skills.
  • A minimum of one year (1) year of car wash experience is required.
  • Basic management and supervisory skills required.  
  • The ability to follow directions and meet all the company policies and procedures.
  • Must be able to perform principal duties of the job.
  • Physical condition necessary to lift up to fifty (50) pounds, ability to be on his/her feet for extended periods of time, ability to work in extreme, intermittent temperatures for extended periods of time outside.
  • Ability to work flexible hours including daytime, evening, and/or nighttime store shifts.
  • Ability to reach, bend, twist, stoop, kneel, crouch, grasp and move objects w/ hands, requiring eye-hand coordination.
  • Ability to operate carwash equipment.

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